Effective Date: October 2023
Welcome to TicketsRoanoke.com (the “Site”), operated by TicketsRoanoke LLC. Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
By using our Site, you agree to the practices described in this policy. We may update this Privacy Policy periodically; when we do, we will revise the "Effective Date" above. Continued use of the Site after modifications indicates your acceptance of the updated policy.
When purchasing tickets or creating an account, you may provide personal details such as your name, email address, and payment information. Please note, credit/debit card details are processed securely by third-party payment providers and are not stored on our servers.
Providing your contact information allows us to communicate with you about your orders, support inquiries, or updates. You may opt out of promotional communications at any time.
We collect data about your interactions with the Site, including your IP address, browser type, device information, access times, and pages viewed. We use cookies and similar technologies to enhance your experience and analyze Site usage.
Your information is used to process transactions, manage your account, and fulfill ticket orders. Third-party ticket vendors may see some of your data necessary for order fulfillment.
We use your contact details to respond to inquiries, process support requests, and send order confirmations. You may also receive updates about our services or promotional offers unless you opt out.
With your consent, we may send marketing emails or SMS messages about upcoming events, special offers, or new features. You can unsubscribe at any time via the links provided in our communications.
We share data with trusted third-party vendors that assist in payment processing, order fulfillment, customer support, and marketing. These providers are obligated to maintain confidentiality and use your data solely for the purposes specified.
We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights and safety of our users and the public, including investigations of fraudulent activity.
In the event of a merger, sale, or reorganization, your data may be transferred as part of the transaction, with appropriate safeguards to protect your privacy.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your data by contacting us.
We use cookies to improve site functionality, analyze usage patterns, and personalize content. These include:
Third-party analytics and advertising providers may also set cookies to evaluate ad effectiveness and serve relevant content. You can manage or disable cookies through your browser settings.
We implement reasonable security measures to safeguard your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Our Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us.
You can opt out of marketing communications by clicking unsubscribe links or replying STOP to SMS messages. You may also request access, correction, or deletion of your personal data by contacting us.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. Requests can be made via email or our online form. We will respond within the timeframe mandated by law.
If you have questions, concerns, or requests regarding your privacy or this policy, please contact our privacy team at [email protected].